Continuously Improve
Video: 2021 How We Roll – The Journey of a SET Vehicle
Toyota vehicles have a great journey from rail or boat to our dealerships where our customers purchase their new car. To see a day in the life of vehicle processing, let’s go to our brand new facility in Commerce, Georgia.
Video: JM Family Way and Continuously Improve/Growth Orientation (JM&A)
Over the past few years, we have made progress in our internal systems to cater to customer needs. Online transactions prompted extended maintenance timeframes for 24/7 availability. We expanded systems to include content retrieval alongside pricing. Adapting transaction types and presentations based on channels and customer motivations requires collaboration.