The JM Family Way
At JM Family, we drive value with the way we work. Our success is built at the intersection of Culture and Results.
About The JM Family Way
The JM Family Way is built on the principle that treating people the way you want to be treated is always the right thing to do. And when that is applied to associates, customers, and business partners, it leads to outstanding business results.
JM Family is in the business of helping other businesses succeed. Our culture drives our results. The JM Family Way describes our win-win mentality. This is who we are and is our formula for success. This video gives visibility into our culture and how we partner to grow our businesses.
Culture Value Driver
We are People Centered
Associates are the heart of our success and we invest in our people. We sustain our culture by working hard with the company and the customer, showing genuine care and mutual respect, and by encouraging diverse thinking and backgrounds.
We are a “We” Organization
Working together, everyone achieves more. We remain resilient by tackling challenges collaboratively. We share in our success and support one another.
We Build on Our Legacy
Our legacy inspires us to move confidently into the future. With pride in the core values and unwavering commitment to honesty and integrity that give our company its strength, we sustain our reputation for the long term.
We Strive for Excellence
Continuous improvement is in our DNA. Each of us plays a role to innovate and “DO IT BETTER!”, learning and growing to enhance performance.
We Make a Difference
Our strength in business is matched by our commitment to giving our time and talent back to the communities where we live and work.

Results Value Driver
Long-Term Focus
Long-term focus is the foundation (anchor) of our value drivers. It is a guiding principle for decisions we make to support alignment, our drive for results, continuous improvement and growth orientation.
Growth Orientation
We continuously invest in people, relationships, tools, and infrastructure to ensure our company and brands evolve and thrive.
Continuously Improve
Rooted in our entrepreneurial and innovative spirit we strive to do it better through constant evaluation and process improvement.

Create Alignment
Together we construct agile ecosystems that provide mutually rewarding relationships in which everyone wins – Consumers, Partners, Associates and our Companies.
Drive for Results
We create measurable objectives and hold ourselves accountable to optimize performance.